Return & Replacement Policy

Return & Replacement policy:

Dehlez.pk offers two types of returns policy for their customer:

Three days return on all those items and products which is related to clothes, shoes, and accessories.

  • Size issues
  • Quality issue
  • Defect issue
  • Not prescribed item or products

Seven days return of all those items and products which is related to electronics and appliances, mobiles and laptops etc.

  • Malfunction issue
  • Damages issues
  • Warranty claims

Note 1:

Return policy not applicable to discounted items or deals which is offers time to time for their customers.

Note 2:

Returning of product shipping charges bear customer own their behalf.

The condition of returns:

  • Returning products must be unused unwashed or without any flaws. Fashion clothing or shoes not fit for size but should be considered All products related to fashion and shoes with original packing and tag.
  • All electronics, appliances, mobiles, cameras, laptops products return with user manual, warranty cards freebies and accessories.
  • The product must be returned in the original and undamaged manufacturer packaging/box.

The procedure of returning:

It is very simple and easy to understand the method to contact us to return products claims

  • Call the pk customer service agent
  • Put the query about the product.
  • Customer service agent guide you about the product and returning procedure
  • Return to products to us with all fulfill the requirement.
  • Check issue of product which is a claim from you

Return and refund against the product.